How the RTB will communicate with you

When you create your new RTB online account, your communication preferences will be automatically set to digital.  

Once your account has been verified, you can view your contact details, communication preferences,  and settings from your online account homepage by clicking the profile icon on the top right of your screen and selecting “My Profile”.   

Here you can change your correspondence address and choose a communication preference of digital or paper on your online account. If you need to change your email address you will need to contact the RTB.

When you create your new RTB online account you will be required to provide the company CRO number. Initial communication is through the registered address of the company.  

Once your account has been verified you are able to change the correspondence address, should you wish to. To do this go to your online account homepage, click on the profile icon on the top right of your screen and choose ‘Edit Company Profile’ to make changes.   

To change your communications preferences, go to your online account homepage, click on the profile icon on the top right of your screen and choose ‘My Profile’ to make changes.   

If you need to change your email address you must contact the RTB  

 If you completed and returned a RTB account form   you will have been contacted by the RTB and notified  that your AHB account has been set up.  

If you have not provided your details previously you will need to email AHB@rtb.ie to request that your online account is created. You will be asked to provide some details to set up your account.   

Once your account is set up you can view the account contact details and communication preference settings from your online account homepage by clicking ‘My Profile’ on the top right of your screen.   

By selecting “My Profile” you can make changes to your communication preferences. By selecting “Edit AHB Profile” you can make changes to your correspondence address.