How we make decisions - Residential Tenancies Board

All of Ireland is now a Rent Pressure Zone

From 20 June 2025, all private and student specific accommodation tenancies in Ireland now come under Rent Pressure Zone rules – Read more.

 

How we make decisions

Decision making process

We aim for transparency, accountability, and efficiency in all decisions on how we operate.

  • The RTB Board: makes decisions on strategy and spending, with support from committees with special expertise as needed. Learn more about Board and Committee members and their roles.
  • The Executive Leadership Team: manages decisions on daily operations.
  • Public policy decisions: while the RTB does not make public policy, we collect and analyse tenancy information and rent data to inform rental sector policy making.
  • Investigation and sanction decisions: are handled by an independent Decision Makers Panel who make their decisions autonomously (without outside influence), based on the results of the investigation process.
  • Dispute resolution decisions: are facilitated through an independent panel of adjudicators and mediators. They operate autonomously to ensure fairness.

Records of decisions

The RTB maintains records of key decisions, including published adjudication and tribunal determinations, as well as confirmed regulatory sanctions. Annual reports and procurement information further enhance transparency.

Dispute resolution decisions

  • Mediation decisions: the terms of a mediation are confidential to case parties.
  • Adjudication decisions: Adjudication Determination Orders are published on the RTB website
  • Tribunal decisions: Tribunal reports and Determination Orders are published on the RTB website.

Investigation and sanction decisions

Sanctions must be confirmed by the Circuit Court and confirmed sanctions are published on the RTB website.

RTB strategic and expenditure decisions

Annual report

Under the Code of Practice for the Governance of State Bodies, the RTB is required to produce an annual report and audited financial statements and reports each year. You can view Annual Reports from previous years.

Procurement information

The RTB manages procurement activities in compliance with national and EU procurement procedures. You can read more about what we spend and procurement.