When landlords, tenants, or third parties use the RTB’s dispute resolution services, the final outcome is legally binding. This outcome is called a Determination Order.
The Determination Order outlines the terms of the decision or agreement. All parties must comply with the Determination Order within the timeframe stated.
Failure to comply with a Determination Order
The courts can enforce a Determination Order. If one of the parties does not comply with the terms of the agreement they might:
- Be brought to court
- Have to pay fines
- Have to pay the other party’s legal costs, if they lose the case
After legal proceedings, the RTB publishes the court order which names the parties involved and highlights non-compliance.